Privacy Policy

Last updated: March 2026

Rich Coast Companies LLC ("we," "us," or "our") operates MMCVerify at mmcverify.com. This Privacy Policy describes how we collect, use, and protect your information when you use our Service.

1. Information We Collect

When you use MMCVerify, we collect:

• Account information: Your email address when you register or make a purchase
• Verification data: Mariner last name, reference number, first name, and position title submitted for verification
• Payment information: Processed and stored securely by Stripe. We do not store credit card numbers
• Usage data: Pages visited, verification history, and interaction data collected via Google Analytics
• Communications: Messages submitted through our contact form

2. How We Use Your Information

• To process and fulfill credential verification requests
• To deliver PDF reports to your email address
• To manage your account and verification credits
• To respond to support requests and inquiries
• To improve the Service through aggregated usage analytics
• To comply with legal obligations

3. Third-Party Services

We share data with the following third parties as necessary to operate the Service:

• U.S. Coast Guard NMC: Mariner last name and reference number are submitted to the NMC OSI system to retrieve publicly available credential data
• Stripe: Processes payments securely. Subject to Stripe's Privacy Policy
• Supabase: Database and backend infrastructure for storing orders and account data
• Resend: Email delivery service used to send PDF reports and notifications
• Google Analytics: Collects anonymized usage data. Subject to Google's Privacy Policy

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Data Retention

We retain verification records and account data for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us.

5. Data Security

We use industry-standard security measures including encrypted connections (HTTPS), secure database storage, and access controls to protect your data. No system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us at admin@mmcverify.com.

7. Cookies

We use cookies and similar tracking technologies through Google Analytics to analyze site traffic and usage patterns. You may disable cookies in your browser settings, though this may affect Service functionality.

8. Children's Privacy

MMCVerify is intended for business use and is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of material changes by updating the "Last updated" date at the top of this page.

10. Contact

For privacy-related questions or requests, contact us at admin@mmcverify.com or through our contact form.